   Adapter diagnostics



Running Diagnostics
===================

The diagnostic software lets you test the adapter to see
if there are any problems with the adapter hardware, the
cabling, or the network.

It's a good idea to run diagnostics every time you install
an adapter.

You can also use diagnostics to isolate problems during
troubleshooting.


DOS and Windows* 3.1 Users
==========================

NOTE: If you want to test the adapter with a responder on
the network, skip to the procedure after step 5.

1  Restart your server without loading any 
   PRO/100+ adapter network drivers.
   
   NOTE: If network drivers are installed, you must first
   unload or disable them or reboot your server without
   loading them.

2  Insert the Configuration and Drivers disk into a
   drive, switch to that drive, and at the DOS prompt, type
   SETUP <Enter>

3  From the Board Menu, select the adapter you want to test.
   (If you have only one adapter installed, the Board Menu
   doesn't appear.)

4  From the Main Menu, select Test Adapter. Then select Test
   Adapter again. The program runs a series of tests that
   make sure the adapter is functioning properly.

Note: The adapter test may return errors if tested in
   100Mbps Full Duplex mode.  For accurate results, run
   this test in 100Mbps Half Duplex mode. See DUPLEX.TXT
   for information on setting duplex options.

5  Repeat steps 2 - 4 for each adapter installed in the
   server.


To test the adapter with a responder on the network
---------------------------------------------------

1  Go to a server on the same network segment with a
   PRO/100+ Server adapter installed.
   
   NOTE: If you disconnected the network cable from a
   PRO/100+ adapter in the preceding test, reconnect
   it now.

2  If this server already has adapter network
   drivers installed, restart the server without loading
   them. For example, if the drivers are loaded from the
   AUTOEXEC.BAT file, add REM in front of each line that
   loads a driver. Or, boot from a DOS disk.

3  Run the diagnostics program for the adapter that's
   installed in the server (such as SoftSet, SETUP, or
   PROSet).

4  From the Main menu, select the command for testing the
   adapter, then select Set up as diagnostics responder.

5  Return to the server you want to test. Run SETUP,
   choose Test adapter, and then choose Continuous Network
   test.

Note: The Sender-Responder test may return errors if 
   multiple senders and a single responder are being
   tested simultaneously.


Windows NT* Users
=================

If you have not already installed new drivers from the
Configuration and Drivers disk:

1  Double-click the Network icon in the Control Panel.

2  Click the Add Adapter button.

3  Don't select an adapter from the list.
   
   For NT 3.51, scroll to the end of the list (NT 3.51) and
   select: <Other> Requires disk from manufacturer.
   
   For NT 4.0, click Have Disk.

4  Insert the Configuration and Drivers disk into your
   drive and click OK. In NT 4.0 select the adapter and
   click Properties.
   
   The drivers are copied and the PROSet utility launches.

5  Click the Test button.
   
   If you've just added the adapter, the network driver
   won't be active and the diagnostics will test the adapter
   and its connection to the network.
   
   If you're testing an adapter that's already been
   installed, the network driver will probably be active and
   the diagnostics will test the driver. This diagnostic
   tracks the driver's actual network activity.
   
   If you have already installed the drivers:
   
   1  For NT 3.51: Double-click the PROSet icon in the
      Control Panel.
      
      For NT 4.0: Open the Network Control panel, go to the
      Adapters tab, select an adapter and click Properties.
   
   2  Click Test on the window that appears.
      
      If you have more than one adapter, first select the
      adapter from the displayed list.
      
      If you've just added the adapter, the network driver
      won't be active and the diagnostics will test the
      adapter and its connection to the network.
      
      If you're testing an adapter that's already been
      installed, the network driver will probably be active
      and the diagnostics will test the driver. This
      diagnostic tracks the driver's actual network
      activity.


Windows 95 Users
================

Use PROSet to test the adapter:

1  Double-click the PROSet icon in the Control Panel
   (if the icon is not present, you may need to install
   PROSet; see installation instructions below).

2  Click Test on the window that appears.
   
   If you have more than one adapter, first select the
   adapter from the displayed list.
   
   When using PROSet, you have two testing options:
   
   A. Test the adapter and driver together:
   
   The adapter and driver test doesn't require you to unload
   the NDIS driver.
   
   a.  Click Test NDIS.
   
   b.  When the test is complete, click OK to exit.
   
   
   
   B.   Test the adapter hardware:
   
   The adapter hardware test unloads the NDIS driver.
   
   a.  Click Unload NDIS.
   
   b.  After the NDIS driver unloads, click OK to continue.
   
   c.  When the test is complete, click OK to exit. PROSet
       reloads the driver.
   
   d.  Restart the server. You must restart the server
       before accessing any network drives.


Windows 98 Users
================

In Windows 98, when running a sender/responder diagnostics test
with the adapter as the sender, you may see failures listed in the
test report even when the adapter is operating correctly.


Installing the PROSet adapter diagnostic and configuration
software
----------------------------------------------------------

PROSet allows you to test the adapter in the Windows 95 
environment.  It can also resolve some Windows 95 issues 
that may result from changing or updating adapter hardware.

1  Using Explorer, locate PROSET.INF and click the right
   mouse button. From the menu that appears, click Install. 

   The Explorer function can be accessed by clicking on the 
   Windows 95 Start button with the right mouse button.

2  When the PROSet software has been copied to your
   server, go to the Control Panel and click on the PROSet
   icon. PROSet examines your server and displays the
   PROSet window. This window shows the adapter's I/O
   address, interrupt and Ethernet address.
   
   NOTE: The adapter's interrupt is set by the server's
   BIOS. If you have to change the interrupt, some servers
   allow you to change this setting, and some don't. Check
   your server's documentation for details. PROSet will
   inform you of any problems with the current setting.

3  Click Test to begin diagnostics.











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